Creating a CRM

CRM creation: development and implementation of an effective system for business

Process automation is the key to increasing sales and improving customer service. Creating a turnkey CRM system allows businesses to centrally manage transactions, automate the sales funnel, and optimize customer interaction.

Do you want to order CRM development? Let's analyze the main functions, technologies and stages of implementation.

What is CRM and why is it needed?

CRM (Customer Relationship Management) is a system for managing customer interaction. It helps you track sales, maintain a customer base, monitor transactions, and automate business processes.

Advantages of CRM implementation:

- Automation of the sales funnel and customer base
-Improved service quality
-Centralization of all data in one system
- Control of managers' work and process analysis
-Integration with the website, telephony, messengers

Which CRM systems can be developed?

1. CRM for sales - lead management, funnels, sales analytics.
2. CRM for online stores - integration with the website, warehouse accounting, order processing.
3. CRM for logistics - transportation control, order and driver management.
4. CRM for the service sector - automation of customer records, order management.
5. CRM for project management - task planning, deadline control, reporting.

Technologies for creating CRM

CRM systems are being developed using modern technologies that provide fast data processing, reliability, and scalability.

CRM development on Laravel is flexible and highly productive.
Creating a CRM on Django - data protection, ease of working with databases.
CRM programming on Node.js is fast work with a large amount of data.
CRM web development on React/Vue is a user-friendly interface.

Key CRM Functions

- Leads and clients - customer cards, interaction history.
-Sales funnel, control of transaction stages, automation of actions.
-Tasks and reminders - a system for setting tasks and notifications.
-Integration with telephony, e-mail, messengers, all communication in one place.
-Business performance monitoring reports and analytics.

Stages of turnkey CRM development

1. Business process analysis - identification of the company's needs.
2. UX/UI design and user-friendly interface development.
3. Development of backend and frontend - programming of server and client parts.
4. Integration of services - telephony, mail, payment systems.
5. Personnel testing and training - CRM verification and implementation.
6. Launch and support - technical support.

Would you like to order a CRM system for your business?

We develop a turnkey CRM system, creating convenient and functional solutions for automating your company's work. We will optimize processes, improve sales, and increase business efficiency.